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Privacy Policy

This Privacy Statement was last updated in May 2018 to reflect changes in data protection laws, specifically the GDPR. It sets out the data protection practices carried out through the use of the Internet and any other electronic communications networks by BearingPoint Holding BV and its associated companies such as BearingPoint Technology (all together “BearingPoint”). A full list of our main offices can be found at  https://www.bearingpoint.com/en/locations/.


1. Collection and processing of personal information

1.1 BearingPoint operates a ticket request system (in the following referred to as “system”) located in Graz, Austria and provides access to this system to BearingPoint employees as well as clients having a valid enterprise agreement with BearingPoint.

1.2 For purpose of the correct and efficient processing of client requests BearingPoint Technology collects the following personal information of employees and clients with a valid user account in the ticket system:

1.3 You (as a user) have to accept this privacy policy within the creation process of your system account or ultimately at your first login to the system, before you are able to use the system.
If you do not accept this privacy policy, you are not eligible to access the system.

1.4 Any personal information will be deleted no later than 2 years after termination of a Client’s contractual relationship. Nevertheless you may request the deletion of your personal information at any time.

2. Information We Gather Automatically and How We Use It

2.1 When you visit our system, we collect information automatically about those visits.

2.2 In particular, your browser automatically sends us certain Internet-related information, such as the Internet Protocol (IP) address of the computer you are using.

2.3 We also collect information through the use of cookies only to align the session of your browser to your system user.

Cookie Name Purpose
Session Session This cookie is used to keep track of the session to enable communication with the users’ Internet browsers.
For further information about cookies and how to control their use, please visit the following third party educational resources: www.allaboutcookies.org.

3. Information We Share

3.1 We will only disclose personal information within BearingPoint.

4. Links to Other Sites

4.1 This Privacy Statement applies only to information collected by this system.

4.2 This system may contain links to other sites that are not owned or administered by BearingPoint. Please be aware that BearingPoint is not responsible for the privacy practices of such other third party sites. We encourage you to read the privacy statements of every Web site you visit.

5. Security

5.1 We maintain safeguards to protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide to us through the system. Please note, however, that perfect security does not exist on the Internet. Therefore, while we endeavour to protect your personal data, when data is transferred over the Internet it may potentially be accessed and used by unauthorized parties.

6. Access rights

6.1 We want to make sure that any information we hold on you is up to date and correct. If you have any requests concerning your personal information BearingPoint holds about you , to obtain a copy or any queries with regard to these practices please contact us mentioning, OTRS in the subject , at datasubject-request@bearingpoint.com

7. Updates to this Privacy Statement

7.1 From time to time we may update this Privacy Statement. When we do so we will publish the changes on our system. You can determine when the Statement was revised by referring to the "Last Updated" date on the top of this Statement. If you do not agree to these changes, please do not continue to use our system. If material changes are made to this Privacy Statement, we will notify you by placing a prominent notice on the system or you as a user will be asked to accept the changes when you login to the system.